Quality

My studies of quality: what it means, how it is achieved.

Quality Kills Covid: An ASQE Case Study

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Organizations that study quality and execute what it teaches them are more effective against the competition. But what if the competition isn’t other organizations? What if it’s an invisible killer that threatens the global economy and the lives of people in every country on earth? Early this year, ASQ (The American Society for Quality) and … Read more

Famous In China?

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I recently got a call from Mark Edmund, the ace editor of ASQ’s flagship publication, Quality Progress. It was about my March cover article, “Back On Track.” I needed to give QP the right to have the thing translated into Chinese. Yes, my work is being translated into Chinese.